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Webex continues to evolve and add new features

Cisco unveils several new Webex products and offerings available January 2022

January 12, 2022

Webex continues to evolve and add new features
Cisco recently announced that Webex Events will be renamed Webex Webinars to better align the product with the broader Webex portfolio. The name change, which will go into effect mid-January, will be reflected in Control Hub, marketing and help documentation. The name change also will be reflected in APIs and event reporting, specifically the field currently called webinar or webcast.
Along with the name change, Cisco updated the scheduler to make it easier to select the size and webinar experience for plans that support 3,000 or more attendees. Additionally, RESTful API users can get helpful recording metrics, such as the number of views and the number of downloads of a specific recording, as well as the following details about the viewer:
  • Name
  • Email
  • When they viewed the recording
  • If they downloaded the recording or not
New host/co-host features
In the new Webex, hosts or co-hosts can easily identify a participant joining a meeting as internal to their organization, external to their organization or unverified where the user isn’t authenticated by Webex. In addition, notification of a participant waiting in the lobby is now more prominent instead of being hidden in the participant list.
Hosts and co-hosts also can remove a participant from the lobby, and they can select a group and admit or remove those participants. Additionally, when hosts and co-hosts schedule a webinar, they’ll see separate tabs for panelists, attendees and hosts, making it easier to copy content and send it to their respective audiences.
End of support announcements
In the 42.1 update, Webex will officially end support for Internet Explorer 11 and Windows operating systems earlier than Windows 10. Users on Explorer 11 or Windows 7, 8 and 8.1 can still start or join meetings, but they won’t receive bug fixes or updates.
Slido to support 10,000 users
Webex’s interactivity capabilities received a boost this month as well. Polling features are available before, during (in real time) and after a Webex session via Slido and can support up to 10,000 attendees. In addition, Slido quizzes are available for up to 5,000 users.
Improved personal room security
The default experience for anyone joining a Webex personal room is to jump into a meeting right away without having to wait in the lobby. However, beginning in January with the 42.1 update, guests will be placed in a virtual lobby until admitted by a host.
Webex Board Pro for hybrid teamwork
Cisco also now offers two models of Webex Board Pro (Board 55 and Board 85), an integrated whiteboard, audio and videoconferencing system that provides everything users need for hybrid teamwork and co-creation. These wireless presentation screens bring local and remote teams together to join video meetings, digitally whiteboard, use their go-to apps, and wirelessly present and share content in a connected workspace.
Personalize your customer’s workspace with colorful devices
The new Webex Desk Mini enables workers to easily create a workspace anywhere. It features a 15.6-inch interactive 1080p display, 64-degree HD camera, full-range speaker and background noise removal mic array. In addition, and for the first time, Cisco is offering multiple color options (First Light, Carbon Black, or Woodland Green, Nordic Blue and Desert Sand Limited Editions) for the Webex Desk Mini and 24-inch Webex Desk. The Webex Desk Mini and Webex Desk with personalized colors are expected to be available to order in early 2022, starting at $995 and $1,249, respectively. 
A luxury business headset for today’s hybrid workers
Cisco also recently announced the availability of the Bang & Olufsen Cisco 980. This luxury business headset pairs Bang & Olufsen’s design, craftsmanship and sound with Cisco’s integrated meeting controls, Adaptive Active Noise Cancellation and frictionless IT management capabilities to ensure long-lasting, secure communications. With Bluetooth 5.1, Webex integrations, voice prompts and convenient on-ear call controls, Webex users will experience industry-leading connectivity and functionality. The Cisco suggested resale price for the 980 is $549.
Cisco also announced the 320 series headset, an affordable wired headset designed for everyday office use. With the 320, users will find a lightweight design and clear audio with a directional microphone and noise cancellation. A plug-and-play setup saves time and offers quick deployments for new employees. Additionally, deep integrations for Cisco IP phones, Webex devices and Webex apps are built-in. For example, users can quickly join meetings with the Webex button. And when it’s time for a meeting, users will receive an alert via the LED button and an in-ear notification.
Webex Desk Hub: hot desking reimagined
The Webex Desk Hub was designed for a safe return to the office with simple wayfinding from your app and on-screen digital signage to guide you to an available desk. The hub reimagines the desk experience for the new office environment with a fully manageable solution for enabling hybrid work at scale. In addition, it helps to optimize real estate by gathering real-time environmental, occupancy and desk-usage data.
Highlights of the Webex Desk Hub include:
  • A 4k camera with intelligent noise removal
  • Wireless pairing using an NFC-enabled smartphone
  • A touchless experience via Webex Assistant voice commands
  • Digital signage capabilities to inform users when a desk is open, reserved or needs to be sanitized
For more information about the latest Webex updates, visit help.webex.com or contact the Ingram Micro Business Transformation Center (BTC).